About Entobo
Most businesses don't lose customers because their product is bad.
They lose them because support is broken. Missed WhatsApp messages. Ignored Instagram DMs. Live chat requests that vanish into thin air.
Every unanswered message is lost revenue—and across Africa, poor customer experience costs businesses billions every year.
Entobo exists to change that.
We built a platform where support isn't an afterthought—it's the backbone of growth. Entobo brings every channel into one unified inbox, turns conversations into trackable requests, and powers it all with AI that routes, automates, and assists your team.
The result? Faster responses. Happier customers. Lower costs. More loyalty.
This isn't buzzword SaaS. It's obsession turned into practice: one tool to manage relationships, collaborate seamlessly, and deliver the kind of experience that keeps customers coming back.
Our Vision
We envision a world where customer support just works; simple, seamless, and connected.
Problem Statement
Customer support is broken. Messages flood in from WhatsApp, Instagram, email, and live chat, and businesses are left scrambling with scattered tools, delayed responses, and zero visibility.
The result? Missed revenue, lost customers, and frustration on both sides. Existing “solutions” only add to the chaos by forcing teams to stitch together multiple apps that were never built to work as one.
This isn't just inefficiency. It's an economic leak that bleeds businesses daily.
Meet the founders
Shalom and Theophilus met in college. Over the years, they've teamed up to help businesses simplify operations and improve performance.
Shalom is a business development strategist and award-winning privacy expert.
Theophilus is a seasoned software engineer, he previously worked with the UK's Department for Work and Pensions.
